April 15

The Power Combining Scalability and Flexibility – Eric Sims

BBS Podcast



What you need to know about our guest:

Eric Sims is a Contact Center Outsourcing expert with over 20 years of successful experience helping companies gain and retain customers through outsourcing top talent, techniques, and technology. He is the Cofounder and CEO of Leading Edge Connections, America’s #1 virtual outsourced contact center.

Related Links:

Company site: https://www.lec4you.com/

Company LinkedIn: https://www.linkedin.com/company/leading-edge-connections/

LinkedIn Profile: https://www.linkedin.com/in/ericsimsk/

Company Facebook: https://www.facebook.com/leadingedgeconnections/

Twitter Profile: https://twitter.com/iamericsims

Company Instagram: https://www.instagram.com/leadingedge4you/


The Question Eric Enjoys Explaining:

"Why are you wearing a black sheep hat, is it symbolic of something?"


I'm a bit of an odd ball, like I'm really casual. So, one of my selfish reasons for opening a virtual company was I did not want to wear dress clothes anymore. I've always been the black sheep of the family. And I like to see us in a good way as the black sheep of the industry, we want to stand out, do things different. It's being different, doing things different in a good way or the right way.

“Failure or difficulties are just opportunities to learn and grow" – Eric Sims

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