September 14

Building Your Business By Retaining Your Existing Customers – Tim Daly

BBS Podcast



Show Notes:

In this interview, Bill Prater talks to Tim Daly about building your business by retaining existing customers.
Tim Daly is the founder of Vincodo and oversees client strategy and marketing operations. He brings over 20 years of direct marketing and Internet experience, and has served Fortune 500 companies both on the agency and client side. His agency, Vincodo, is client agnostic and focused on direct response marketing and ROI. Daly and his team work with both Fortune 500 companies and small and medium-sized businesses.

Over the years, Daly and Vincodo have successfully grown companies from the $2-3 million range to 20, 50, and $100 million companies by utilizing best practices in Google, Bing, and Facebook marketing. Daly and his team solve various marketing problems for clients, such as structuring campaigns for maximum ROI, understanding where to invest marketing dollars, and predicting policies that will be competitive with other insurance companies.

According to Daly, the key to retaining existing customers lies in understanding their needs and providing them with solutions that cater to those needs. He recommends that businesses focus on providing value to their customers through exceptional customer service, personalized marketing, and customized offerings. By doing so, businesses can create a loyal customer base that keeps coming back for more and spreads the word about their positive experiences to others.

Company site:

To get in touch with Tim, visit his website:

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